Yes, you do need All West internet to sign up for All West.tv.

Check out our latest offerings here. 

Yes, you can watch All West.tv on up to 5 devices at the same time. 

Every All West.tv package comes with the ability to stream up to 3 devices.

You can order up to 5 for just $2.00/month. 

We do not require a phone plan for internet service.

The broadcast fee is a fee charged by the networks to local TV providers, like All West, to carry their channels.

FTTH will provide many benefits to All West customers, including:

• More Bandwidth

Fiber has the capability to transport virtually unlimited bandwidth. This will accommodate today’s demand for high-speed internet connections as well as the advanced applications of tomorrow. The closer the fiber is to a home or business; the more bandwidth will be available for the end-user.

• Greater Reliability

Fiber-optic cables are less susceptible to glitches than traditional copper wires and can withstand the shock and vibration from inclement weather.

• Future Flexibility

FTTH is considered “future proof” and offers the flexibility to deliver additional services in the years to come.

• Cost Efficiency

Fiber-optic cable can be made for less than the equivalent length of copper wire and is more durable. Although the FTTH project requires expenditures now, it will save All West money in the future while keeping us at the forefront of technology.

• Added Value

In addition to bringing you great communication services, the FTTH Council released a study showing access to fiber-delivered internet boosts home values by up to 3.1 percent (http://www.ftthcouncil.org/blog/study-shows-home-values-up-3.1-with-access-to-fiber). But more importantly, people just want fast, reliable broadband service. ​

Optical fiber is a hair-thin strand of glass, specially designed to trap and transmit light pulses. The fiber uses light instead of electricity to carry a signal. It is unique because it can carry high bandwidth signals over long distances without signal degradation, and it can provide those signals simultaneously in both directions – upload and download. Copper media can also carry high bandwidth, but only for a few hundred yards – after which the signal begins to degrade and bandwidth narrows.

Optical fiber has been used in communications networks for more than 35 years, mostly to carry core telecom traffic from city to city or country to country. ​​

Fiber-To-The-Home (FTTH) is the delivery of a communications signal over optical fiber from the operator’s switching equipment to a home or business, thereby replacing existing copper infrastructure such as telephone wires or coaxial cable. Fiber to the home is a relatively new and fast-growing method of providing vastly higher bandwidth to consumers and businesses and thereby enabling more robust video, internet, and voice services. ​​

Non-pay disconnect:

If you’re disconnected for non-pay, call us at 866.255.9378 to speak with one of our customer service representatives.

If you pay the total amount owed, you won’t be charged a reconnect fee. If you pay the past due amount owed, a reconnect fee will be applied to your account.

Vacation reconnect:

If you need to turn your services back on, please give us a call at 866.255.9378 to speak with one of our customer service representatives.

Your services should be back on by the end of that same day.

If you receive a call and you suspect caller ID information has been falsified, or you think the rules for protecting the privacy of your telephone number have been violated, you can file a complaint with the FCC.

FCC rules specifically require that a telemarketer:

• Transmit or display its telephone number or the telephone number on whose behalf the call is being made, and, if possible, its name or the name of the company for which it is selling products or services.
• Display a telephone number you can call during regular business hours to ask to no longer be called. This rule applies even to companies that already have an established business relationship with you.