All West Communications customers can pay their bills by logging into SmartHub in a browser or through the phone app.


Call our secure Bill Pay line at 1-866-255-9378 to pay by debit/credit card. Make sure you have your account number handy. Please note that our customer service representatives, for security reasons, cannot take a credit card payment over the phone.


Sign up for eBilling and AutoPay via SmartHub. — Go to “Billing and Payments” > Select “Auto Pay Program” > Click “Sign Up for Auto Pay”.

In Person

Do it the old fashioned way. Stop by one of our offices and pay your bill in person.

Monday – Friday
8:30 a.m. – 5:30 p.m.

Or drop your payment in the payment drop box 24/7. (Drop boxes are located by all office entrances.)

By Mail

Mail your payment to:

PO BOX 31001-3129
PASADENA, CA 91110-3129