Experiencing an Outage?
We sincerely apologize for the inconvenience and thank you for your patience and understanding. Our commitment to reliable, high-speed fiber internet means we’re doing everything possible to resolve this quickly.
If your service isn’t working, check below for known outages or maintenance in our network. If none are reported, try these steps:
Restart Your Modem or Router
Try unplugging it for 30 seconds and plugging it back in.
Check Your Connections
Inspect all cables and connectors to be certain they are securely plugged in.
Test Multiple Devices
Try accessing the internet from a separate device to make sure the issue isn’t device-specific.
Outage(s)
No known Outages at this time.
Scheduled Maintenance
We will be performing maintenance in the Francis area. While performing maintenance, it is necessary to take all services down. We appreciated your patience while our technicians work to improve over all services.
Where: Francis area
When: 8:00 am - 10:00 am 6/24/24
Customers may need to power cycle their equipment once maintenance is complete. We apologize for any inconvenience.