Experiencing an Outage?

We sincerely apologize for the inconvenience and thank you for your patience and
understanding. Our commitment to reliable, high-speed fiber internet means we’re doing
everything possible to resolve this quickly.

If your service isn’t working, check below for known outages or maintenance in our network. If none are reported, try these steps:

Restart Your Modem or Router

Try unplugging it for 30 seconds and plugging it back in.

Check Your Connections

Inspect all cables and connectors to be certain they are securely plugged in.

Test Multiple Devices

Try accessing the internet from a separate device to make sure the issue isn't device-specific.

Outage(s)

We’re Aware of an Ongoing Internet Outage
We're currently experiencing a service disruption in Huntsville/Eden UT. Our technicians
are working diligently to identify the cause and restore connectivity as quickly as possible.
What You Can Expect:

Tips for basic troubleshooting in the meantime
We sincerely apologize for the inconvenience and thank you for your patience and
understanding. Our commitment to reliable, high-speed fiber internet means we’re doing
everything possible to resolve this quickly

Real-time updates as new information becomes available

*UPDATE* 11/7 - 11:13 AM - Crushed fiber has been found, and crews are working on repairs

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We're currently experiencing a service disruption for some phone customers. Our technicians
are working diligently to identify the cause and restore services as quickly as possible.

Some customers may be experiencing intermittent audio issues on incoming calls

Estimated resolution time (if known) - Our IT department is working to resolve issue, but we do not have an estimated.

   

Scheduled Maintenance

No scheduled maintenance at this time.