What is Fiber-To-The-Home?

Fiber-To-The-Home (FTTH) is the delivery of a communications signal over optical fiber from the operator’s switching equipment to a home or business, thereby replacing existing copper infrastructure such as telephone wires or coaxial cable. Fiber to the home is a relatively new and fast-growing method of providing vastly higher bandwidth to consumers and businesses and thereby enabling more robust video, internet, and voice services. ​​

How do I reconnect my service(s)?

Non-pay disconnect:

If you’re disconnected for non-pay, call us at 866.255.9378 to speak with one of our customer service representatives.

If you pay the total amount owed, you won’t be charged a reconnect fee. If you pay the past due amount owed, a reconnect fee will be applied to your account.

 

Vacation reconnect:

If you need to turn your services back on, please give us a call at 866.255.9378 to speak with one of our customer service representatives.

Your services should be back on by the end of that same day.

What is an “Open Internet”?

There are several definitions of an “Open Internet” out there. The very basic premise is that ISPs should not interfere with a consumer’s access to content or data of his or her choosing. As noted above, however, complex questions related to how our country can best achieve this goal and what exceptions might be required to allow for reasonable management of broadband networks lead to all sorts of debates, conflicts, and confusion.