Experiencing an Outage?

If your service isn’t working, check below for known outages or maintenance in our network. If none are reported, try these steps:

Restart Your Modem or Router

Try unplugging it for 30 seconds and plugging it back in.

Check Your Connections

Inspect all cables and connectors to be certain they are securely plugged in.

Test Multiple Devices

Try accessing the internet from a separate device to make sure the issue isn't device-specific.

Outages

No reported outage at this time.


Scheduled Maintenance

Description:   Maintenance being done in Evanston, WY

Locations Affected:  Arrowhead Dr, Arrowhead Cir and Elliott Dr.  

 Start Time:   1:45 PM  7/23/2025

Finish Time: 3:15 PM 7/23/2025

Impact:   All services 

Stay informed with updates on our website: http://www.allwest.com/outages

*ONCE SERVICES ARE RESTORED, PLEASE RESTART YOUR INTERNET EQUIPMENT. *

If issues persist after the outage is resolved, please call us at 1-866-255-9378

Thank you for being our customer. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue promptly.