all west Archives | All West Communications

four construction workers posing with equipment

Author: Emma Stitzer
June 11, 2024

All West Communications Brings Better Internet to 30,000 Homes

Kamas, Utah | June 11, 2024 – All West Communications is proud to announce 30,000 homes on the Wasatch Front are now connected to 8 Gig fiber internet speeds as a result of their fiber optic expansion project. The expansion prioritized growth in areas where community-wide fiber connectivity was needed, including Farmington, Tooele, Herriman and the Ogden area.

In addition to internet service available to strictly residential areas in Ogden, All West’s construction project has turned the corner to bring new broadband options to even more addresses. The installation of mainline connections is now being expanded to mixed-use locations and commercial zones in the county, offering fiber internet service to local businesses.

“We are pleased with the dedication of our construction teams and the pace which they are working to bring the fiber network to communities in the Wasatch Front,” stated Matt Weller, CEO of All West Communications. “From smart fridges to security cameras, we want to make sure neighbors and businesses have internet that meets their needs and lifestyles.”

Significant milestones are also being hit in other expansion cities. Nearly 100% of homes within their service areas in Farmington have a mainline access point on their street, making fiber-to-the-home connections possible. It’s anticipated that thousands of more homes will be installed as the fiber roll-out ramps up over the summer, including in Herriman, where the first homes were connected in May.

Building fiber internet in densely populated communities frees homes from the bandwidth constraints of other providers while providing lightning-fast speeds to power all the devices in your home. To see if your address will be reached by the fiber expansion projects, visit allwestinternet.com/expansion or call 866.255.9378.

About All West Communications

Since 1912, All West Communications has provided leading-edge telecommunication services. Based in Kamas, Utah, they operate a broadband-powered network to deliver services that connect people and businesses to what matters most—across town and around the world. Their wired infrastructure and ongoing fiber investments that span from northeastern Utah to southwestern Wyoming provide customers with unparalleled broadband speeds, entertainment options, connectivity, and service. To learn more, visit allwest.com.

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Press Contact:

Bud Hirst

50 West 100 North, Kamas, UT 84036
T: 801-580-6460
E-mail: bud.hirst@allwest.com | allwest.com

Author: Emma Stitzer
April 29, 2024

Say goodbye to internet you can’t rely on, and hello to fiber internet! Fiber is faster, more reliable and all-around more advanced than other types of internet connections. Learn more about the top four reasons your household will benefit from All West fiber internet.

Fiber internet allows you to…

Upload and download in seconds!

Your connection brings the world to your fingertips, which means that having high-speed internet is more valuable than ever before. With All West fiber internet, you can enjoy having equally fast upload and download speeds. Symmetrical speeds ensure your file-sharing, gaming, streaming and everything in between happens smoothly.

Stream without buffering!

Fiber internet helps you enhance your streaming experience and say goodbye to constant buffering. Eliminate the frustration that comes with having slow internet and enjoy uninterrupted entertainment with All West. We’ve invested in providing the highest quality network possible to ensure you get the streaming experience you deserve.

Game with no lag!

Because we value fast and reliable internet, our network was built with enough bandwidth to handle all our customers. With the right equipment, you’ll never have to worry about your All West connection lagging while trying to game on a Friday night.

Use the internet with no data caps!

We don’t believe in limiting our customers. Every All West internet plan includes unlimited data with no data caps. Customers will never have to worry about restrictions or going over an allotted amount of data either. We have the technology, network and infrastructure to be able to offer unlimited plans with confidence in our speeds.

Fiber internet will transform how your household connects. Slow speeds and a lagging connection will be a thing of the past when you make the switch!

Check Availability at Your Address

Author: Emma Stitzer
January 11, 2024

MONTREAL, Quebec and KAMAS, Utah, Jan. 10, 2024 (GLOBE NEWSWIRE) -- Novacap, a leading North American private markets firm, is pleased to announce that it has successfully closed its investment in All West Communications ("All West") alongside co-investors including Novo Holdings.

Headquartered in Kamas, Utah, All West is a fiber-based provider of data, video, and voice services to residential, commercial and carrier customers in Utah and Wyoming. Founded in 1912, All West has continued to evolve and adapt its broadband network to pursue its core mission: connecting people to what matters most.

"The continued transformation of All West into a leading broadband provider will benefit from the Novacap digital infrastructure playbook. This partnership will enable All West to continue its mission of providing fast, reliable, fiber-based local Internet services to its customers, including expansion into underserved communities,’’ commented Ted Mocarski, Senior Partner at Novacap and Head of Novacap Digital Infrastructure. "By increasing its footprint, enhancing its capabilities and ensuring rapid network deployment, All West is well positioned to help bridge the digital divide.”

"The demand for faster speeds, a wider range of services and pricing options is growing every day. This is an exciting partnership that will help us pursue significant growth opportunities. We’ve found the Novacap partners bring a wealth of expertise in both management and product." said Matt Weller, All West CEO. “We are very excited about working closely with Novacap as we enter new markets throughout the Mountain West region.”

Several members of Novacap Digital Infrastructure’s leadership have deep expertise from decades of experience as entrepreneurs, operators, and/or investors in the North American digital infrastructure sector. All West marks the 8th digital infrastructure investment by Novacap since 2011, and the first for its inaugural Digital Infrastructure Fund.

Advisors

Bank Street Group LLC served as exclusive financial advisor to Novacap in connection with this transaction.

Paul Hastings LLP and Baker Botts LLP served as legal counsel to Novacap.

Stifel served as exclusive financial advisor to All West in connection with this transaction.

Blackburn & Stoll, LC served as legal counsel to All West.

About Novacap

Founded in 1981, Novacap is a leading North American private equity firm with over C$8B of AUM that has invested in more than 100 platform companies and completed more than 150 add-on acquisitions. Applying its sector-focused approach since 2007 in Industries, TMT, Financial Services, and Digital Infrastructure, Novacap’s deep domain expertise can accelerate company growth and create long-term value. With experienced, dedicated investment and operations teams as well as substantial capital, Novacap has the resources and knowledge that help build world-class businesses. Novacap has offices in Montreal, Toronto, and New York.

For more information, please visit www.novacap.ca.

About All West Communications

Since 1912, All West Communications has provided leading-edge telecommunication services. Based in Kamas, Utah, they operate a broadband-powered network to deliver services that connect people and businesses to what matters most—across town and around the world. Their wired infrastructure and ongoing fiber investments that span from northern Utah to southwestern Wyoming provide customers with unparalleled broadband speeds, entertainment options, connectivity, and service. To learn more, visit www.allwest.com.

Media Inquiry

Yasmine Sardouk
ysardouk@novacap.ca
514-299-1669

Author: Emma Stitzer
December 5, 2023

Did you know the average American spends more than 7 hours looking at a screen every day? When was the last time you looked at your phone’s weekly screen time report? Was it higher or lower than you expected? You can spend a lot of time glued to a screen with internet-connected activities such as social media, TV streaming, gaming, and even working. Being online has become the norm for most people, which is why you should be taking the time to create healthy internet habits.

Limit Notifications

You can limit notifications in a few different ways to give yourself a break from the constant stream of distractions. Your phone’s “Do Not Disturb” settings allow you to choose when notifications can or cannot reach you. This is great for when you are trying to get work done or trying to spend time unplugged. On iPhones, you can schedule notification summaries. These are specific times in the day when you get a summary of all the notifications you received since the last summary. You choose what apps you want to include in the summary and what app notifications you want to receive immediately. You can even turn off push notifications for apps that aren't important or delete unnecessary apps, so you won't be bothered by them. Go through all the apps downloaded on your phone to decide what app notifications are important to you and what apps you don’t need anymore.

Designate Device-Free Zones

Setting device-free zones in your home can ensure your family spends time each day unplugged. This is important for both adults and children. When it seems impossible to escape technology, these zones of relaxation and recuperation encourage healthy internet and lifestyle habits. Device-free dinners allow everyone to talk to each other and share about their day without scrolling through social media. Family game nights also let you have fun and create memories without technology to distract you. Keeping smartphones, tablets and even TVs out of bedrooms helps promote healthy sleep habits, while also giving everyone a much-needed timeout from constant stimulation. The best thing to do is set device-free zones and times that make the best sense for your family.

Monitor Internet Use

One of the best ways you can create healthy internet habits is by monitoring internet use. As mentioned above, there are more than enough internet-connected activities to keep you in front of a screen for an excessive amount of time. Set age-appropriate internet limits for your family or set specific times for your Wi-Fi to be turned off. With the Plume Wi-Fi system, you can set internet freezes for specific times of day, for indefinite amounts of time or for custom timeouts on any profile or device. Just like with designated device-free zones, monitored internet use and timeouts allow your family to take breaks to participate in non-connected activities.

Good habits come with time! By practicing the healthy internet habits listed above (and so many more), you can take a timeout from the internet and connected devices. Always remember: The internet is a tool. Don’t let it take control of your life and always strive to have healthy internet habits.

To learn more, visit allwest.com.

couple looking at computer monitor confused

Author: Emma Stitzer
December 5, 2023

Does your internet feel slower than normal? Has it become frustrating to deal with an unstable connection? Fast, uninterrupted speeds are more important than ever with working from home, virtual school, streaming and so much more. As your demand for lightning-fast internet grows, check out some of the most common issues that can affect your connection.

Not Enough Speed

If your internet speeds are constantly slowed down, you might not have the right plan for your household. Think of your internet as a water pipe. You might have had enough water moving through the pipeline previously. However, if you are using the internet more, it’s like turning on more faucets, and you may see less water pressure than usual. If that is the case, then it’s time to upgrade your internet plan. Unlike other internet service providers, All West’s internet plans include unlimited data without any data caps, so you won’t have to worry about data use causing outages or slow internet speeds.

(What Internet Speed is Right for You?)

Your Router and Its Location

Have you ever heard your router referred to as “the heart of your internet connection”? Your router plays a big part when it comes to your connection’s strength, speed and reliability. It is what sends wi-fi signals throughout your home. That’s why it’s important to choose a router that fits your needs. But it’s not just your router choice that matters – the location matters too. Walls, TVs, furniture and other objects can block the wireless signal from your router. To improve your connection, move your router to a more central location in your home. Doing this will help spread your wi-fi signal throughout your whole home, which can improve your connection.

(Router Placement and How It Can Make Your Internet Better)

Number of Connected Devices

The number of devices you have connected to your network might surprise you. From smart home devices to laptops and gaming systems, there might be more than you think. The more devices connected to your wi-fi network, the more your bandwidth is split among them. This is what causes slow speeds if you don’t have enough bandwidth for all the internet usage going on at a time. If too many devices are connected to the same network, it becomes overcrowded, and your devices compete against each other to connect to your router’s antenna. This results in buffering, slow speeds and latency. We suggest only keeping the most important devices connected or upgrading your speed to one that can handle them all.

(Are internet speed and bandwidth the same thing?)

Having a slow internet connection is annoying, and unfortunately, it can happen to any network at any time. When you have enough speed, a good router and keep an eye on the number of connected devices, you will be able to get the most out of your internet connection.

To learn more, visit allwest.com.

mom, dad, and child sit on couch with laptop on lap open.

Author: Emma Stitzer
December 4, 2023

When it comes to online gaming, surfing the web and streaming All West.tv, you need to have the right internet speed. But how do you know what speed to choose? If you only surf the web, do you need 100 Mbps? If you want to watch your favorite shows on All West.tv, how many Mbps do you need? We’re here to answer all your questions about what internet is right for you, and more!

How Does the Available Infrastructure Affect Your Internet Speed?

Depending on where you live, there’s different infrastructure in place to get the internet into your home. The most common types are DSL, Coax and Fiber. Each of these creates a pipeline for your internet to move through. The more advanced the infrastructure, the greater your chances of reaching faster speeds.

The acronym Mbps stands for “megabits per second.” It is a measure of internet bandwidth that moves through the infrastructure. Bandwidth is the download and upload rate of your internet connection. The higher the Mbps is, the more you can do on your internet-connected device.

Your router is what talks to both All West’s modem and your internet connecting device. Having a router that is compatible with your wire infrastructure and Mbps helps your device get the fastest speeds possible. If your router is not designed for the internet you have, you won’t be able to reach your full speed potential.

(Are internet speed and bandwidth the same thing?)

General Internet Speed Recommendations

Having a fast internet connection depends on what you use the internet for at home, how many devices are using the internet at the same time, and how many Mbps you have from your service provider. The Federal Communications Commission (FCC) recommends minimum internet speeds of 12-25 Mbps for families with multiple internet users or frequent online streaming.

The FCC has defined broadband, or fast internet, as internet with download speeds of at least 25 Mbps and upload speeds of at least 3 Mbps since 2015. Download speeds of at least 25 Mbps accommodate many families’ needs, but the best download speeds and upload speeds for you depend on how you use the internet at home.

For example, let’s say you have a family of four, and nine devices split between them that include phones, laptops, iPads, and Smart TVs. When everyone is home at least six devices are being used at once for school, streaming TV, surfing the web or gaming. When you have that many devices in use, you need enough bandwidth to support them all. Distributing 25 Mbps six ways is about 4 Mbps allocated to each device. Just doing schoolwork on a laptop could use up to 25 Mbps, resulting in very slow internet, which is why All West offers a minimum of 100 Mbps. The more internet-connected devices you use, the more your speed is distributed amongst them.

(Internet vs. Wi-Fi)

What Internet Speed Do I Need?

Here’s a general rule of thumb on how to choose the correct speed for you:

100 Mbps	300 Mbps	1 Gig
Average	Fast	Very Fast
Stream on 1-4 devices Run multiple smart devices or appliances Download big files Attend video calls with minimal buffering Enjoy multiplayer gaming	Stream 4K on 5+ devices Run 5+ smart devices Download big files quickly Work from home Have 4-5 users connected at the same time with no slowdown	Stream Ultra HD on 8+ devices Run 10+ smart devices, including home security systems Download and upload large files at top speed Use the internet on multiple devices at the same time

Keep in mind that the plan you choose ultimately depends on the needs and devices of your home. You can take our SPEED ANALYZER to help you find out which speed works best for you.

Your speed matters! The internet speed you have sets the parameters of what you’re able to do online. By choosing the correct plan for your needs, you’ll be able to stream, game, work and surf the web without worrying about long loading times, buffering or an inconsistent connection.

To learn more, visit allwest.com.

Author: Emma Stitzer
November 20, 2023

For the sixth consecutive year, All West Communications has been able to provide a monetary donation to give much-needed funds for local food banks in their service areas. This year, the following food banks will receive a combined donation of $5,000:

Bountiful Food Pantry, Bountiful, UT
Christian Center of Park City, Park City, UT
Community Action Services, Coalville, UT
Community Action Services, Oakley, UT
Food Bank of Sweetwater County, Green River, WY
Food Bank of Sweetwater County, Rock Springs, WY
Joyce Hansen Hall Food Bank, Ogden, UT
The Lord’s Storehouse, Evanston, WY
Tooele Community Resource Center, Tooele, UT
Weber Cares Pantry at Weber State University, Ogden, UT

All West believes in making a difference in the communities they serve. Their Community Connections program allows them to support local non-profit groups, community events, and neighbors. Each year, over $50,000 is given back to the community.

Since 2018, All West has been able to give back to the communities by providing funds to local food banks. They are happy to contribute to these food banks, as they are a vital part of the community. While resources are needed all year long, the start of the holiday season in November creates a greater need for donations. The donations will help each food bank be able to provide food and supplies in the spirit of the season of giving!

Kay Rossiter, director of The Lord’s Storehouse in Evanston, WY, expressed appreciation for All West’s continued support. “We are feeding 250 families a week right now and every dollar is being put to use,” stated Rossiter. In addition to helping families, pantry donations also help support the operation so it can stay open to the community.

This year, All West included the communities of Farmington, Tooele and Ogden, UT in their food bank donations. They are actively building their fiber network in each of the cities and wanted to show their gratitude to the residents. The Bountiful Food Pantry, serving residents of Farmington, believes in their mission to relieve hunger and increase self-sufficiency of Davis County residents living in need. The Tooele Community Resource Center provides food assistance, along with housing assistances and a thrift store in Tooele. “Your donation is so needed and appreciated,” expressed Food Bank and Resource Center Director, Christie Johnson.

The Weber Cares Pantry with the Center for Community Engaged Learning at Weber State University is very grateful for this generous donation from All West Communications. Financial donations such as this will be used to continue to stock the critical food and resource needs for students as we head into the holiday season. “Last year, we distributed over 21,000 pounds of food to over 2,000 visitors,” stated Teresa Martinez, Student Engagement Coordinator. The pantry heavily relies on private donations and donations from food banks. Waiting for these donations, however, leads to bare shelves due to the high demand of food from the students. Having the financial ability to go directly to the stores to buy food allows them to stock the pantry right away to meet needs while waiting for other donations to come in. “We are on track to exceed the number of visitors this year, which only increases our need for more donations to meet demand. We look forward to utilizing these generous funds in useful ways to continue to meet the food needs of our students,” said Martinez.

All West encourages their customers to find ways to give back to their communities this year. Here are a few ways to give back:

Volunteer:

Donate your time by volunteering with local organizations. Local non-profits, schools, shelters, senior centers and food banks are always looking for people willing to help their cause. Websites like Great NonProfits, Feeding America, JustServe and even local Facebook groups are great ways to find volunteer opportunities.

Act:

A random act of kindness can go a long way! You never know who around you needs help, or even a pick-me-up after a rough day at work. Consider shoveling your neighbor’s driveaway after a nighttime snowstorm or baking cookies for your coworker’s family. The Random Acts of Kindness Foundation provides free resources to help you make kindness the norm.

Donate:

Physical and monetary donations are an effective way to help your community. Find out if your local food bank is accepting donations and what items they need the most. It’s as easy as adding a few extra cans of food to your shopping cart next time you get groceries. Thrift stores also take donations of new and gently used items. Don’t have any items to donate? A $10 donation is just as helpful to local organizations. Your gift will always make a difference!

Giving back helps aid, support and make a difference in community members’ lives. All West believes in supporting the communities they serve and help give back year-round through their Community Connections program.

We wish you a very Happy Holidays and a joyful New Year!

Author: Emma Stitzer
November 13, 2023

Kamas, Utah | November 28, 2023 – All West Communications is thrilled to announce plans to expand its multi-gig fiber optic broadband, streaming TV service and digital phone solutions to the residents and businesses of Herriman, Utah. Herriman now joins an ever-growing list of communities in the Wasatch Front region that will benefit from widespread fiber optic connectivity throughout the entire city.

All West Communications has been welcomed by Herriman's city leaders to provide Fiber-to-the-Home (FTTH) access. “Our organization is committed to maximizing the potential of our fiber optic technology, aiming to not just elevate the everyday experiences of individuals but also make substantial contributions to the economic progress of the community," stated Matt Weller, President of All West Communications.

All West Communication’s fiber internet enables symmetrical speeds that are essential for today’s applications. These include video conferencing, telemedicine, cloud computing, and multiplayer gaming. All West fiber is built for the future, using the best technology available–with speed tiers of up to 8 Gbps for residential and 10 Gbps for businesses.

All West also participates in the Affordable Connectivity Program (ACP), an FCC program that reduces the monthly cost of internet service for qualified households. To learn more about ACP, please visit affordableconnectivity.gov.

All West will fully fund the $9M project, and the engineering work has already begun. Construction started in November 2023.

To learn more, call 866.255.9378 or visit allwestinternet.com/herriman.

About All West Communications

To learn more, visit allwest.com.

Author: Emma Stitzer
October 19, 2023

“I feel the need, the need for speed.” The demand for faster internet is greater than ever before. As an internet service provider (ISP), we are here to provide you with the best services possible, which is why we offer multi-gig fiber internet plans to our customers*. In order to take advantage of multi-gig internet (5 Gig and 8 Gig), you will need to have compatible hardware to take advantage of the speeds. Here is a list of things to consider:

Ethernet Cables: Not all ethernet cables are equal. You'll need Cat 6a or Cat 7 Ethernet cables to ensure the signal integrity and speed over the wired connections. These cables are designed to handle Gigabit speeds and beyond. Don’t know what type of cable you have? Most cables will have their category written on the side.

Computer Hardware: When hardwired into All West fiber internet, devices will need the following:

Device needs to be 10 gig capable
A 10 gig port in the motherboard

You can find out if your device is 10 gig capable by checking the manufacture specifications.

Router: The router is the equipment that takes the signal from your modem and distributes it to both wired devices and wireless (Wi-Fi) devices. A high-performance router** is crucial to manage and distribute the high-speed internet connection to various devices in your home, so you’ll want one that supports Gigabit Ethernet ports and has the processing power to handle multi-gig speeds.

Switches: If you plan to connect multiple devices through Ethernet, a Gigabit Ethernet switch will allow you to do so efficiently. A switch is a piece of hardware that connects multiple devices on a single network. Devices connect to the switch, which connects to the router so they can communicate with each other. This is particularly useful for devices like gaming consoles, smart TVs, and desktop computers.

Wi-Fi Access Points: To accommodate for wireless devices, you'll need Wi-Fi access points that support high-speed 802.11ac or 802.11ax (Wi-Fi 6) standards. These will help ensure that your wireless devices can also take advantage of the high-speed internet.

Network Interface Cards for Wireless Devices: Devices that connect wirelessly also need to have Wi-Fi adapters that can support the high-speed connection. Make sure your laptops, smartphones, tablets, and other wireless devices are equipped with modern Wi-Fi technology. Devices that support Wi-Fi 6 will let you use your multi-gig connection to the fullest potential.

Your family can enjoy streaming, gaming, working from home and more with no interruptions with a multi-gig plan. By making sure your hardware is compatible with Wi-Fi 6 and speeds up to 8 Gig, you can get the most out of your internet.

CHECK INTERNET AVAILABILITY AT YOUR ADDRESS

*Service availability and internet speed will depend on location. Multi-gig internet plans are not available in all areas.

** At the time, Plume routers do not support 5 Gig or 8 Gig speeds. Compatibility is in the works and set to release in 2024.

Author: builtbygcommerce
September 28, 2020

When was the last time you evaluated your internet speed? Do you think you have the right speed for your current business needs?

As more of today’s business activities are done online and businesses require robust vendor and customer management tools and cloud-based services, having high-speed internet is essential. High-speed internet can put you ahead of your competition, increase employee productivity and customer satisfaction, and build stronger relationships with your vendors.

Employees don’t want to waste time waiting for files to download or upload, or lose a potential client due to a dropped video call. Customers who are put on hold while a representative’s computer “catches up” to display account information can cause frustration—and that customer may choose to take their business elsewhere.

If you haven’t updated your speed in a while, you may be missing out on productivity and revenue. High-speed internet can help your business many ways:

Better Video Conferencing – Be assured that your video call will go smoothly, without buffering or getting dropped.
More Productive Employees – Employees will be thrilled that they can quickly access needed information and don’t have to wait for large files to download or transfer.
Increased Bandwidth – Stop worrying about limited bandwidth or how many users or devices are connected to your internet—the higher the speed, the more bandwidth you have.
Increased Customer Satisfaction – Serve customers quickly and efficiently with Point of Sale (POS) terminals that don’t freeze up or slow down. Take customer calls with confidence knowing you can access their information quickly.
Better Vendor Relationships – Shared platforms such as Google Docs and Dropbox can improve collaboration and make transferring information easier.
Cost Savings – Hosted VoIP PBX solutions can now be an option. Hosted VoIP PBX offers big business features and services at a fraction of the cost of traditional phone service. There’s no large capital outlay or need for additional IT resources.

Ensuring you have the right speed for your business creates a smoother, more efficient operation.

Contact Phil Marchant or Bryce Gardner today at 877.584.1581 or sales@allwest.com for a business internet evaluation and to learn about our internet speed options.