Troubleshooting suggestions:

  1. When using a cordless phone, make sure all connections are tightly connected and that there is power to the unit. Try a different outlet to see if that restores service.
  2. Plug a corded phone into the phone jack to see if you receive a dial tone.
  3. If there is still no dial tone, please call us at 866 All-West (866.255.9378)