So you have a fast internet plan, but you are trying to upload a video to the internet and all of a sudden it feels like it has stopped working. What happened?
Internet speeds are measured by how much data your internet connection can transfer per second, which is measured in megabits of data per second (Mbps). The number you see in Mbps measures the rate at which a provider delivers internet data to and from your home.
Download speed refers to how many Mbps it takes to download data from a server in the form of images, videos, text and more. Activities such as listening to music on Spotify, downloading large files or streaming tv on All West.tv all require you to download data.
Upload speed refers to how many Mbps you can send data from your internet connected device or server to another. Sending emails, posting photos or videos on social media and video calling a friend all require you to upload data.
If your internet plan doesn’t support the amount of data you are uploading or downloading, your internet may slow down. So the next time you’re using your internet connected device and it slows down, it may not be your internet provider but the upload and download speed of your internet plan. Learn more about All West internet plans.
GREEN RIVER– The Green River Chamber of Commerce hosted their monthly Lunch & Learn on Wednesday, in which All West Communications gave an update on their services. Recently, All West did a survey which highlighted some of the community’s questions regarding the company.
Marty Carollo, All West Strategic Partnerships, said the three most common themes highlighted in the survey were:
Carollo said All West’s services are better than ever, and they are putting their focus into broadband.“Broadband is our future,” Carollo said. “All West is first and foremost a broadband company.”He said they have put a lot of work into infrastructure to ensure they can offer up to 1 Gig speed anywhere in Green River and most of Rock Springs. According to Carollo, within the next year and a half, fiber will be taken to Granger, and they are also planning to take fiber to Farson.“We want all out communities to be able to succeed where they are,” he said.
LOCAL
Carollo said there are 81 employees total who work for All West. All West is a regional company that serves the communities in Kamas, Utah to Coalville, Cokeville, Evanston, Kemmerer, Green River, and Rock Springs. Of those 81 employees, All West has a 15 person local team that takes care of Green River and Rock Springs residents’ needs. The 15 local employees are full-time who live and work in Green River and Rock Springs. Carollo noted that if people see All West trucks driving around town, they will be able to see they have county 4 plates. In addition to being local, they also support over 20 community events throughout the year.
What does it mean to stream through your digital device?
Streaming is the digital distribution of video or TV content over the Internet. To start streaming, you need a device that can connect to the internet such as mobile phone, tablet, smart TV, streaming stick etc., paired with a streaming app or service. There’s a good chance you already use some streaming services like All West.tv, YouTube, Netflix, HBO Now, or something else. These are all streaming apps that you can use to get TV or video on your devices at home and on the go. Most streaming services require a paid subscription to use their app.
Which streaming devices are compatible with the All West.tv app?
Mobile Phones:
iPhone (iOS 9+)
Android Phone (4.4+)
Windows
Tablet:
iPad (iOS 9+)
Android Tablet (4.4+)
Windows
Smart TV:
Philips Android TV
Sharp Android TV
Sony Android TV
Element Fire TV
Toshiba Fire TV
Internet Browser:
Google Chrome (Win 49+, OS X 55+)
Internet Explorer (11+ on Windows 8.1+)
Microsoft Edge (13+)
Apple Safari (8+ Mac OS X 10.11+)
Firefox (47+)
Streaming Stick:
Amazon Fire Stick (Gen 2, Gen 3, & 4K versions)
Streaming Set Top Box:
Apple TV (Gen 4, TV OS & 4K)
Android TV Yes (WV)
Amazon Fire TV (Gen 2+)
Kaon box
Looking to cut the cable TV cord? Switching to the All West.tv streaming app is easier than ever! With four packages to choose from and up to 150+ channels that include WatchTVEverywhere and 100 hours of cloud DVR, you’ll never miss your favorite shows. For a limited time, All West is offering a FREE 30-day trial of All West.tv.Call today to start streaming now 866-255-9378.
Click here for more information on how to use your All West.tv.
Continuing education and enrichment helps people improve their lives
The Oyster Ridge BOCES (Board of Cooperative Educational Services) is a legal entity made possible through an agreement between Western Wyoming Community College and Lincoln County School District #1 to offer educational services not specifically being provided by either of them. The mission of the Oyster Ridge BOCES is to serve the higher education needs of the community through education and skill set training.
A Variety of Classes
Located in Diamondville, it offers continuing education and enrichment in the following areas:
Vocational, technical and professional education
Broadly based education in the Arts, Sciences and Humanities for degree seeking and non-degree seeking students
Personal growth, recreation and leisure, along with mental and physical fitness
Bridget Stewart, Executive Director of Oyster Ridge BOCES, said, “Our BOCES is designed to provide high school and adult learners with adult basic education and online college-level classes as well as fill any other educational niche that we can handle more effectively than either WWCC or LCSD #1 could do alone. We work closely with both LCSD #1 and WWCC to ensure that our educational programs provide a seamless transition from high school to college and enable people who have been out of school awhile to smoothly transition back into educational or training programs.”
Connecting with All West
Oyster Ridge BOCES currently gets 100 Mbps fiber internet and Hosted VoIP phone service from All West. (As their broadband needs grow, All West will be able to provide internet speeds up to 1 Gig.) The relationship between the two organizations began in 2016.
Phil Marchant, Corporate Sales Executive, explained, “All West expanded their fiber optic footprint throughout portions of Kemmerer and Diamondville during summer 2016. Later that fall, Oyster Ridge BOCES signed up for high-speed broadband and had their phone numbers ported over to All West.”
He added, “Oyster Ridge originally received their data and voice services over copper lines from the incumbent telco. When I initially contacted Bridget Stewart about All West’s fiber, she was excited to switch in order to get higher internet speeds. In June 2019, Bridget reached out to All West and asked about a new phone system to replace their analog voice service and provide enhanced features such as voicemail to email, music on hold and after-hours auto attendant. After some discussions with her and finding out the needs of Oyster Ridge BOCES, I proposed All West’s Hosted VoIP business phone system. In August 2019, All West installed this system.”
What does Stewart think of the internet and phone services from All West compared to the services previously used by Oyster Ridge BOCES? She replied, “With our previous communications provider, we were always having internet issues which made it difficult to test students and get work done. Now that we have All West’s fiber internet, we no longer have those problems. We also love our new Hosted VoIP phone system. It’s allowed us to work more efficiently.”
Given the vital importance of All West’s services to students and staff, Stewart appreciates the responsive customer service and tech support Oyster Ridge BOCES receives.
“I think All West’s customer service and support is excellent! I know someone will be here quickly if we have an issue. The best thing is, All West will always try and help you over the phone first, which is great,” said Stewart.
Marchant noted, “Oyster Ridge BOCES has been amazing for our All West team to work with. Since it’s an education center, having the fast speed of our fiber internet offers the students and staff the most effective classroom and work environments they can possibly have in rural Wyoming.”
Past Successes, Future Plans
This time of year is a natural opportunity to reflect on 2019’s accomplishments and look ahead to 2020’s goals, and Stewart was happy to share her thoughts on these topics.
“The thing I am most proud of when it comes to the Oyster Ridge BOCES is that we truly are helping people. We want everyone to be successful in what they do, and we are here to assist them however we can. In 2020, our goal is to increase awareness in the community about everything Oyster Ridge BOCES has to offer,” Stewart said.
Latest News
Fiber is coming to more communities in Sweewater County, Wyoming!
Did you hear? All West Communications was recently awarded a USDA grant of $4.79M to provide broadband services to residents and businesses in Granger, Farson, and Eden, Wyoming. And while some of the project phases will take three to four years to complete, we are making plans to get the project started in the coming year.
What does this mean for you?
More broadband options with plans that include speeds from 100 Mbps to up to a Gig.
More entertainment choices with a variety of TV package offerings, premium channels, and added features you won’t find anywhere else.
More ways to connect to the people and places that matter to you most.
More opportunity to grow your business and compete with the growing online market.
More accessibility to work from home or gain new skills through online learning.
More comfort through telemedicine and internet-based security systems.
More business solutions with hosted VoIP and managed Wi-Fi options.
The best part? You will be getting the best the industry has to offer in the way of broadband. Services will be offered over a buried, all-fiber infrastructure—not susceptible to bad weather, faulty satellite dishes, natural obstructions like mountains or a dense grove of trees, or the occasional traffic accident that takes down a utility pole. You can rest easy knowing that your broadband service is protected.
The details. All West will build close to 100 miles of fiber-optic infrastructure connecting approximately 320 homes, 20 businesses, 18 farms, a Granger school, and a K-12 school campus in Farson. We will keep you updated on the plans so check back and watch our Facebook page for more details.
Internet vs. Wi-Fi is a common topic of confusion, but understanding the difference is key to optimizing your connection. The internet is a global network that allows you to access websites like AllWest.com, while Wi-Fi is the wireless technology that connects your devices to the internet within your home or office.
How does Internet vs. Wi-Fi work on your digital device?
Digital devices and the internet speak different digital signals, so the first piece of equipment you need to connect to the internet is a modem. A modem is the translator between the digital signal of your device and the analog signal the internet uses. It converts digital data signals into radio signals and back from your device to the internet.
When using All West’s internet services our modem is what establishes and maintains a connection with internet service and your device. A connection to our services can be made several different ways depending on the infrastructure available in your area. The most common connections are made through Fiber, Coax (cable) and DSL (phone line). These connections also have different speeds to help transfer the data from the internet to your device.
Once you have established a modem, you will need a router if you are trying to connect to more than one device. The router takes the signal from the modem and distributes it to both wired devices and wireless (Wi-Fi) devices. The router also controls the area in which you can receive a wireless signal.
Not all routers are created equal. Your router signal needs to sync with your modem connection. And your modem and router need to be able to handle the speed you are paying for. For example, if your internet is provided through a Coax cable, your router needs to be compatible with a Coax connection—and if you’ve purchased a 1 Gig plan, your equipment needs to be Gig-capable. All West offers Plume to ensure you have the proper connection. Our routers also ensure your router is protected and allows us to trouble shoot any connection issues.
Having the right modem and router in place gives you a better internet experience.
bringing internet speeds up to 1 Gig, a streaming TV platform and digital phone service
All West Communications is thrilled to announce the
launch of lightning-fast broadband, a streaming TV service and digital phone
solutions—over an all-fiber network—to the residents of Hideout, Utah.
Construction began on July 8, 2019 in the Rustler area of
Hideout and will extend to other developments within the town (on both sides of
Route 248) this year and next. The current build has included more than 16,700
feet of fiber and duct which will provide services to current and future
residents of the town of Hideout. This is just one of the major buildouts All West
invested in this year and we are excited to be expanding our service offerings
so close to home.
Internet offerings will include speeds from 100Mbps to up
to 1Gig and we’ll also be offering our streaming TV service—All West.tv. This
service includes 100 hours of Cloud DVR, HD channels (as available), restart
and replay, and the ability to stream three devices at once. The best part? All
West.tv is a self-install, app-based platform that does not require a set-top
box or additional wiring.
On Monday, September 23 All West brought services to our
first customer in Forevermore Estates. In less than three months,
micro-trenching more than 3.25 miles of road, laying in fiber and duct work, setting
up systems on the backend to providing services to our first customer were all accomplished.
A huge success given a project of this size typically takes twice as long. All West will continue connecting as many
customers as possible before the weather makes it impossible to do so.
Matthew Weller, President of All West Communications,
stated; "The cooperation of Mayor Rubin and his staff have made our
ability to provide services a reality. We are very pleased to offer broadband
services to the town of Hideout and we are committed to expanding services to new
developments in the town, namely Soaring Hawk, Deer Waters, Klaim and
Shoreline.”
All West Communications believes in delivering the best possible services to our communities—and investing in all-fiber networks is one way we do this. Fiber provides the ability to offer faster speeds and a more reliable, stable network, compared to wireless or satellite options. As a local company, we treat our customers like more than just a number. Our office in Kamas, just eight minutes from Hideout, welcomes customers in person, over the phone or via email correspondence.
We look forward to partnering with you for your telecommunication needs.
On July 8, Lisa Barnes, customer service representative, in our Rock Springs’ office was honored by the Rock Springs Chamber of Commerce with an “Excellence in Customer Service” award. According to Rick Lee, CEO, Rock Springs Chamber of Commerce, “The goal of the “Excellence in Customer Service” award is to acknowledge the unique attributes of front-end workers--the people who visitors and locals interact with in businesses across the area. It honors those whom we believe portray positive representations of our community.”
Lisa’s nomination was exceptional, and the decision to award her this recognition was unanimous. What stood out the most was that she was recognized by upper management from her corporate office who offered specific details about Lisa’s strengths—from her infectious smile to her never wavering positive attitude. Lisa is a real attribute to the All West team and we feel lucky to have her. Congratulations, Lisa!
Located in Diamondville, it offers continuing education and enrichment in the following areas:
