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Events

2020 May Events

Due to the COVID-19 guidelines presented by the CDC, all May events have been postponed, but that doesn’t mean you can’t connect with friends and family through art and culture.

So, what can you do to stay connected? Technology can bring friends and family to you—wherever you are:

  • Use Google Photos to upload and share albums—and get the conversation going. It’s like the old-timey slideshows without the slide projector and sheet on the wall.
  • Get online and play a game. It can be as something as simple as Scrabble or faster-paced like Fortnite or Minecraft. Throw on a headset or use your computer speaker to talk with your teammates.
  • Chat face-to-face, remotely. There are almost as many video chat apps as there are people!
    • Check out the popular FaceTime, Facebook Messenger, Marco Polo or Skype. And these chats can more than just a conversation. Think about reading a bedtime story or singing a lullaby to your favorite little person faraway.
    • Plan a virtual get-together via Zoom or Microsoft Teams. Schedule a team lunch or coffee break. Plan a happy hour or dinner party with friends and don’t forget about birthday celebrations!
  • Exercise together through a virtual group Zumba, Yoga or other fitness class.
  • Social media can keep you up-to-date on what your friends and family are doing. It’s a great way to share videos and photos as well. Facebook even lets you set up private groups and create events—virtual or real. Make sure you follow All West for the latest news, updated and tech information.
  • Check out the popular Meet Up app to find groups based on your talents, skills, hobbies, likes, etc. Many have taken their groups online and found a way to keep the fun going.
  • Take an online class. You can find anything from learning a new language to carpentry and crocheting online. Keep it local by searching your area’s adult ed center or college to see what courses they might have available.
  • Enjoy a movie together. Netflix Party allows for group viewing and provides private chat rooms so you can interact with fellow viewers. You can even customize your party with fun user icons, nicknames, screenshots, emojis and GIFs.
  • Share your Spotify music collection with friends and family. Create a unique list for a special someone or host a dance party.

Need more speed so you can have more fun? Contact our internet experts to upgrade today at 866.255.9378.

Community Connections

Communities Receive Broadband Services in Time of Crisis

All West Communications promises to keep communities connected

Disruptions caused by the coronavirus pandemic have begun to make a significant impact on how we work and live. Community members are being asked to follow “social distancing” recommendations and some have been quarantined to their home—due to exposure or official “shelter-at-home” orders. People have been suspended from jobs as non-essential businesses are forced to close and other businesses are cutting back staff. Schools are closed and students are being homeschooled through online learning.

All West Communications broadband and telephone services have been deemed “essential” so we will continue operations to keep people connected. We understand access to technology, information and communication is invaluable at this time and we are committed to supporting the communities we serve. For the next 60 days, All West Communications pledges:

(1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;

(2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic.

In addition, customers do not have to worry about how much data they use as we have never imposed data caps.

We are also working with local schools to provide broadband services to students (K-12) who do not currently have services. To those who qualify, the broadband service will be free until May 31st. All West will also waive the install fee of $50.00. To date, we have connected more than 100 students in Utah and Wyoming.

For the safety and well-being of our customers and staff we have implemented the following: 

For Our Staff:

  • Staff have been directed to follow the CDC’s suggested hygiene practices, including washing hands for 20 seconds, using hand sanitizer, and cleaning work areas more often.
  • Any staff member who is sick or has any sick family members have been directed to stay home. (Employees who come into work appearing ill will be sent home. All employees in our Kamas and Coalville, Utah offices are working from home due to a county “shelter-at-home” order.)
  • We have suspended all staff business travel until May 1st—at the earliest.
  • All offices have been closed to walk-ins. However, we are still fully operational and are prepared for a high volume of calls.
  • All technicians and construction crew follow recommended hygiene practices after each customer interaction.
  • Technicians have the right to not enter a customer’s home if the customer is displaying symptoms of illness. We ask that customers reschedule appointments once they are well. (No additional fees will occur with any last-minute cancellations.)

For Our Customers:

Although we have closed our doors to customer visits, customers can still reach All West through:

You can also pay your through the online SmartHub system or by calling 866.255.9378 to be transferred to the secure Bill Pay line. Bill payments are also still accepted at office drop boxes.

Matt Weller, All West President, stated, “All West Communications is committed to keeping our communities connected and ensuring students can continue their schooling. We also want to provide the opportunity for online purchasing and telemedicine—both of which are critically important now. We are happy to connect students who need our services and lessen customer worries of losing broadband or telephone during the pandemic.”

Thank you to all our media partners for helping us spread this message:

SweetwaterNOW

WYO 4 News

KPCW

Wasatch County School District

Uinta County Herold

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