You first must register your All West.tv account with watchTVEverywhere. If you haven't done so already, click here to register. You'll need your All West account number and the last name on your statements.

There are two ways to watchTVEverywhere:

1. Visit www.wtve.net and log in. You will be presented with a list of networks that are available to you. Click on the network you want to watch. If the network you selected has an app available for your device, you will be directed to the app store to either open or download the app. Otherwise, you will be taken to the network's website.
2. Open a network app - Hallmark Channel, for example - directly on your device. Log in by linking your TV provider (All West Communications) and start watching.

For quick and easy access to all the networks available through watchTVEverywhere, add the WatchTVeverywhere website to your device's home screen.

Go to WatchTVEverywhere.

Yes! You can access the All West.tv channel guide HERE.

All West.tv is an app-based streaming service and therefore requires an internet connection. If your All West.tv is not working, please make sure your device is connected to the internet and that you have a working internet connection. Additionally, check our to see if there is a current outage for our TV services. If you think it may be your remote, replace the batteries or reboot your remote if you are still experiencing issues.

All West.tv is an app-based, TV streaming platform* that brings you the best of both worlds — it provides local programming and all the networks you love PLUS on-demand shows and movies.

All West.tv includes features that allow you to pause, rewind, and fast-forward –so you never miss a minute and can skip through commercials.

And there’s no need for a set-top box, or HD or DVR equipment. HD and 100 hours of Cloud DVR are included with every All West.tv package.

All West.tv is the future of TV today!

*All West internet and a SmartTV or streaming device are required for All West.tv.

Channel availability is dependent on the package you purchase.

The channel lineup can be found here.

No, a standard Amazon account will do.

To use your smartphone as your Fire TV remote, follow these instructions:

1. Go to the app store on your smartphone. (Google Play Store for Android; Apple App Store for Apple.)
2. In the search bar, type “Amazon Fire TV” and install the app.
3. Open the app and select sign in, and then tap New Devices.
4. Connect to your Fire TV Stick when it shows up in the list.

You can now use your smartphone as a Fire TV remote!

The All West.tv install guide can be found HERE.

TV IR Code Entry

The remote control can be manually programmed with a TV IR code which will allow you to control both the box and the TV functions.

To program this code, use the following sequence:

1. Press and hold the <Set> button (at the bottom left) for 3 seconds, until the LED light (at top) turns green.
2. Enter a 5-digit code sequence, always starting with a <1>. You can find the 5-digit codes here.

Successful completion is signaled by 2 green blinks. When an incorrect code is entered, the LED will be red for 2 seconds.

Set Volume Control to TV

Once you have entered a valid TV IR code, follow these instructions to allow the remote to control your TV volume:

1. Press and hold the <Set> button for 3 seconds, until the LED light turns green.
2. Press the VOL (volume) up button.

Successful completion is signaled by 2 green blinks.

IR Reset (This is helpful if the All West.tv app disappears.)

The configured TV IR codes can be reset to their factory default using the following sequence:

1. Press and hold the <Set> for 3 seconds, until the LED light turns green.
2. Press <9> <8> <6>.

Successful completion is signaled by 2 green blinks.

Factory Reset (This is helpful if you purchase a new TV.)

At any time, the remote control can be returned to the factory reset state using the following sequence:

1. Press and hold the <Set> button for 3 seconds, until the LED light turns green.
2. Press <9> <8> <1>.

Successful completion is signaled by 2 green blinks.

These are the steps to install the All West.tv box:

1. Remove the set-top box, power cord and HDMI cable from the box.
2. Place batteries in the set-top box remote by rotating the remote so the top edge is facing toward you and the back is facing up. Apply pressure on the middle and push up to remove the back.
3. Plug the HDMI cable into the set-top box, then plug it into the TV.
4. Plug the power cable into the set-top box, then plug it into an outlet.
5. Turn on your TV. Use TV remote to change your TV’s input in the HDMI input.
6. If All West.tv appears at this point, log in with your Username and Password provided by All West during initial set-up, and begin viewing!
7. If you have an Android device – you can set up your All West.tv account with your Android account. If you don’t have an Android account, just press “Skip”.
8. Select your home’s Wi-Fi.
9. “Make the Most of Your TV” will appear. Sign in to make the desired personal preferences or hit “Skip”.
10. If you haven’t signed in with your Android account – it will you ask to sign in with your Google Gmail account. (You can also sign in with your Amazon account.)
11. Read the Terms of Service and hit “Accept”.
12. The next few steps allow you to select what is appropriate for your household. (Choose “Yes” or “No” to continue.)
13. Create a name for your set-top box.
14. “Get Started with Apps” will appear. Choose “Install All the Following Apps”. Hit “Continue”.
15. After reading about the Android features and making your selections, the All West.tv app will open automatically to the login page. *
16. Login with your Username and Password to begin viewing.

*If this page does not appear, please contact Customer Support at 866.255.9378.