Do I need DVR or HD boxes with All West.tv?

No, you don’t need DVR or HD boxes.

100 hours of Cloud DVR come with every All West.tv package. You’ll have access to all your recordings anytime and anywhere. Your recordings will be stored until you delete them.

Many channels are available in HD and 4K–at no extra cost or need for equipment.

How do I turn on screen reader?

Android TV (TalkBack)

To turn on Screen Reader:

  1. Go to the home screen via your remote's home button.
  2. Select Settings. (Top right for Android 8 & 9; lower left for Android 7.)
  3. Under "Preferences," select Accessibility > TalkBack > Enable.

 

To change volume and pitch:

  1. Go to the home screen.
  2. Select Settings.
  3. Under "Preferences” select Accessibility > TalkBack > Configuration.
  4. Choose from the options listed.

 

To use closed captions:

  1. Go to the home screen.
  2. Select Settings.
  3. Under "Preferences" select Accessibility > Captions.
  4. Select the source.
  5. Choose your options.

 

Fire TV Stick (VoiceView)

Note: At this time, VoiceView is only available out-of-the-box on Fire TV Stick with Alexa Voice Remote devices. The Fire TV app is not supported. 

  1. Hold down the Back and Menu buttons at the same time for two seconds. (Buttons are in the top row--left and right.)
  2. You will hear "VoiceView Ready" when the feature is enabled and ready to use.
  3. To confirm setting, press the Play/Pause button on your remote. (Middle button on bottom row of three small buttons.)
  4. You can skip the tutorial by pressing the Skip/Fast-forward button. (Right button on bottom row of three small buttons.

 

Apple TV

Note: Voice is supported on the following Apple TV Models

  • Apple TV 4K
  • Apple TV (4th generation)
  • Apple TV (2nd or 3rd generation) with software version 4.2 or later

 

For Apple TV 4K or HD

Using Siri:

  1. Hold the Siri Button on Siri Remote.
  2. Say “Turn Voiceover On” or “Turn Voiceover Off”.

 

Using Screen:

  1. Go to Settings.
  2. Go to General.
  3. Select Accessibility.
  4. Select Voiceover.
  5. Turn Voiceover turn on or off.

 

For Apple TV 3rd Generation

  1. To return to the main menu, press the lower-left button (Menu) repeatedly until you hear a stop sound.
  2. Press Down once.
  3. To highlight Settings, press Right repeatedly until you hear a stop sound. If you changed the layout of the main menu, you might not have Settings here. Use the arrow buttons on your remote to highlight Settings.
  4. Press Select twice.
  5. Press Down repeatedly until you hear a stop sound.
  6. Press Up four times. Accessibility should be highlighted.
  7. Press Select twice. VoiceOver should turn on and begin reading the content on your Apple TV screen.

 

Do I need All West internet service to sign up for All West.tv?

Can I watch All West.tv on multiple devices at the same time?

TV picture is not clear

Cable Connection may be Loose or Damaged:

  1. Check for loose or damaged Connections to your Cable Box
  2. Loose or damaged wires and cables can ruin your viewing experience. Check for loose connections using the steps below.
  3. Avoid tools for tightening your cables. Finger-tightening is enough to join signal connectors. Pliers and other tools can damage fragile connections.
  4. Finger tighten any screwed-in connections to the back of your cable box.
  5. Tighten other loose cables by firmly pushing the connections completely into the port.
  6. Verify that power is firmly connected both into the TV, Set-Top Box and wall or power strip.
  7. Verify that the cable is not damaged.

 

If these connections are all in good repair and firmly connected you can re-set your cable connection which may take up to 15 minutes. You cannot record on your DVR during this reset. Any pre-scheduled recordings will fail during this time and you will not be able to watch television while the reset is occurring.

  1. To reset your set-top box, unplug the power from the back of the box. Wait 15 seconds, then plug it back in. The box will re-set once power is restored.

 

If you are still having problems with your picture or signal, please contact All West in one of the following ways so that we can assist you.

  1. Live Chat with a representative at the link below.
  2. Call us at 1-866-ALL-WEST (255-9378) to talk to a Customer Support Representative or to schedule a visit from a technician.
  3. Come into one of our offices in Kamas or Coalville, Utah, or Evanston or Rock Springs, Wyoming to schedule a visit from a technician.

All West.tv

What is WatchTVEverywhere?

WatchTVEverywhere allows you to stream your favorite shows and programs at no extra charge on any internet-connected device.

You first must register your All West.tv account with WatchTVEverywhere. If you haven't done so already, click here to register or learn more.

There are two ways to WatchTVEverywhere:

  1. Visit www.watchTVEverywhere.com and log in. You will be presented with a list of networks that are available to you. Click on the network you want to watch. If the network you selected has an app available for your device, you will be directed to the app store to either open or download the app. Otherwise, you will be taken to the network's website.
  2. Open a network app - Hallmark Channel, for example - directly on your device. Log in and start watching.

 

For quick and easy access to all the networks available through WatchTVEverywhere, add the WatchTVEverywhere website to your device's home screen.

Go to watchtveverywhere.com