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2021 February Events

We encourage everyone to continue wearing their mask and stay healthy while Covid numbers are still on the rise. We know everyone can't wait for things to turn back to normal - we're with you- but here are some ways you can safely enjoy local art, crafts, and culture this February:

Park City | Kamas | Oakley | Coalville

Virtual Cinema

Park City Film

Films and availability vary, please check parkcityfilm.org for details.

During our Covid-19 closure, Park City Film has created a Virtual Cinema so that our film loving community can continue to watch our curated selection of Independent Films from the safety of their homes.

Historic Park City Snow Globe Stroll 

Main Street, Park City

Daily through Sunday, January 3rd, 2021

FREE!

The Historic Park City Snow Globe Stroll features nine interactive life-sized Snow Globes designed to represent everything there is to love about Park City. The Snow Globes will be placed throughout Park City’s Historic Main Street to allow for social distancing as visitors interact with the Snow Globes.

Water/Ways 

Swaner EcoCenter

December 19, 2020 – March 27, 2021

Fridays - Sundays, 10AM to 4PM

Admission complimentary, thanks to our sponsors

Our world is made of water and so are we. Water/Ways, an exhibition from Smithsonian’s Museum on Main Street, takes a deep look at this essential component of life on our planet, which powers the environment’s engine, impacts climate and helps shape and sculpt the landscape.

Water/Ways is part of Museum on Main Street, a collaboration between the Smithsonian Institution and the Utah Humanities council, and was adapted from an exhibition organized by the American Museum of Natural History, New York.

Heber

Ice Castles

Midway

11:00 am – 10:30 pm, Monday – Saturday thru February 16

Tens of thousands of people visit Ice Castles Midway location each winter. Artisans spend 4,000 hours combined dripping and shaping icicles while embedding them with color-changing LED lights to create life-size fairytale playgrounds.

Green River | Rock Springs

Sweetwater Library

All of your favorite Library Events are now taking place live on Facebook at https://www.facebook.com/sweetlibraries/.

New Fiber

2021 January Update

Happy New Year!

We love this time of year because our team has been planning some exciting initiatives and now we get to start those initiatives. Like many of you, we are working on our new year's resolutions, including upgrading our equipment, expanding our fiber network, and growing our team to better service our customers.

Due to the ground being frozen, we have had to stop construction until the Spring. Keep an eye on our Buildout Timeline for the latest updates on our fiber expansion.

Giving Back

https://www.allwest.com/2020-21-high-school-scholarships-accepting-applications/

Blog

https://www.allwest.com/2020-year-of-good-things/

https://www.allwest.com/cyber-attacks-are-you-protected/

Blog

What Is An App and How to Use Them

Wondering about apps and how to use them on your mobile devices and smart TV? We'll show you the in's and out's of apps and how to use them

What Is An App?

It’s a type of software that can be installed onto a variety of mobile devices and smart TVs. There are also computer desktop and web apps. Apps appear on your mobile devices as a small square or circle with a name or logo.

For example, All West.tv’s app looks like this:

On a smart TV, the All West.tv app looks like this:

Mobile apps may or may not require internet connectivity—as most can be used via your phone’s data plan or a Wi-Fi hot spot. Smart TV apps do require an internet connection.

What Kinds of Apps Can I Download?

Mobile apps were originally created to help keep personal and business information organized—through email, calendars, contact databases, phone lists, and the like. As consumers demanded more from their mobile devices, app development expanded into other areas such as gaming, shopping, order-tracking, and GPS and location-based services. There are now millions of apps out there—in an endless array of categories. Here are just a few categories and available apps:

  • TV/Entertainment All West.tv, HBO Max, Netflix
  • Health/Wellness Ten Percent Happier, Google Fit, Peloton
  • Music Music Choice, Spotify, Pandora
  • Food/Dining Open Table, DoorDash, GrubHub
  • Travel/Adventure Fly Delta, AllTrails, Visit a City

Apps for social sites, stores, and useful tools can all be found in app stores.

Do Apps Cost Money?

Most apps are free, but some require a small purchase price. Some apps also require a subscription to run. For example, the All West.tv app will only work if you have an All West.tv subscription.

Where Can Find Apps?

For Android devices, go to the Google Play Store or the Amazon Appstore. For Apple devices, check out the App Store.

Did You Know You Get Several Apps With Your All West.tv Subscription?

Yes, you read that right. With your All West.tv subscription you can also use network provider apps to watch your favorite content. Simply download the app on your device, log in using your All West.tv username and password and start streaming.

Apps are a great, convenient way to access entertainment—at home or on the go. Apps let you directly connect to the channel, content or subscription you want without having to go to a website or logging in each time.

If you have questions about how to download the All West.tv app to your mobile device or smart TV, contact our Customer Service team at 866.255.9378 or help@allwest.com.

Blog

Are internet speed and bandwidth the same thing?

There are a lot of components that make up your internet connection, including your internet speed and bandwidth. It’s easy to see how this can be confusing, and they are often talked about together, so let’s break down what they are and how it is important to your internet connection.

Internet speed

The number associated with your internet plan is your internet speed and is usually displayed in either Mbps or Gig speeds. This number refers to the speed at which data can be uploaded or downloaded from your internet connected device(s).

(What is the difference between upload and download speeds?)

Bandwidth

We usually refer to bandwidth as a water pipeline because it is the amount of data that can be uploaded or downloaded from your internet connecting device(s). Bandwidth controls the amount of data that can flow from your internet service provider (ISP) and your devices simultaneously.

How does your internet speed and bandwidth affect your internet?

The more speed you have, the bigger your bandwidth pipeline is going to be. This is important because the size of your pipe and the number of devices you use will influence your internet speed. The more devices you have connected at the same time equals more data trying to be pushed through your pipeline, and if your pipeline isn’t big enough, your data will be funneled through more slowly.

For example, if you are on an internet plan with lower speeds, your bandwidth pipeline is going to be smaller. If you try to push a lot of data through the pipeline with multiple devices, your speed is going to slow down because the data can’t fit through the pipeline at the same time.

Our friends at ArvingHQ have an excellent example of how this works:

 

Do you still have questions about your internet speed or do you want to upgrade your speed for more bandwidth? Talk to one of our experts by either calling us at 866-255-9378 or emailing help@allwest.com.

Blog

Life Gets Sweeter at Ritual Chocolate with All West Services

Born from a desire to own a sustainable business, an interest in agriculture and a love of chocolate—Ritual Chocolate came into being in 2010 in Colorado. The founders, Anna Davies and Robbie Stout, then moved their chocolate-making business to Park City, Utah and recently opened a 12,000 sq ft café, office, warehouse and factory space in Heber, Utah. Anna and Robbie source a variety of sustainably and ethically grown cacao beans from around the globe. This allows them to offer distinct single-origin chocolate and create amazing craft chocolates like honeycomb toffee and juniper lavender. Their old-world process mixed with modern techniques creates an incredibly smooth, irresistible chocolate experience.

3-Roll Mill Refiner. This is what gives the chocolate a silky, smooth texture.

3-Roll Mill Refiner--for a silky, smooth texture.

The slow, careful pour.

The slow, careful pour.

Drinking chocolate, bar and treats.

Drinking chocolate, bar and treats.

As Ritual Chocolate expanded, so did their internet needs.

When Anna began looking for an internet provider, she and Robbie weren’t too excited about the large, national internet providers Heber had to offer. Then they discovered All West. Anna talked with Phil Marchant and Bryce Gardner about her business’s needs—from running the POS system, being able to offer her customers internet and extending Wi-Fi to the office and warehouse so shipping could be done easily. She was also looking for a phone system that could be accessed “on the go” as her administrative manager travels frequently.

From the first phone call, Anna felt listened to, and appreciated not being sold something she didn’t need.

“Phil and Bryce were very responsive via phone and email without being pushy. I liked that there were lots of different levels (of internet) to choose from and that with All West I would always have local, personal service,” Anna remarked. All West provided Ritual Chocolate with 100Mbps fiber internet, a Plume® managed Wi-Fi solution and a Hosted VoIP phone system. Anna really values the fact that her internet “just works” as unstable, unreliable internet can leave a business without a POS system or ability to ship out orders—essentially leaving the business without the ability to do business. Anna went on to say, “The installation was really quick and easy. The Wi-Fi has been fantastic. No issues. We are very happy to have found a cost-effective solution for all our internet needs.”

On Ritual Chocolate’s website, Anna states, “We believe chocolate is about experiences. It’s all about sharing small moments and connecting with each other, and we try to keep those rituals going.” All West works hard to provide great experiences for their customers, connecting them to what matters most and ensuring a consistent, reliable broadband experience. And while Anna believes the chocolate-making process has “endless possibilities”—All West believes that fiber internet provides endless possibilities as well—for more speed, bandwidth and stability.

If you are looking for a great internet solution—or want to discuss upgrade options—call Phil or Bryce today at 877.584.1581. They are happy to help!

Blog

2021 January Events

Happy New Year!

We are looking forward to another year of change, prosperity, and fun.  Here are a couple of ways you can safely enjoy local art, crafts, and culture this January:

Park City | Kamas | Oakley | Coalville

Virtual Cinema

Park City Film

Films and availability vary, please check parkcityfilm.org for details.

During our Covid-19 closure, Park City Film has created a Virtual Cinema so that our film loving community can continue to watch our curated selection of Independent Films from the safety of their homes.

Historic Park City Snow Globe Stroll 

Main Street, Park City

Daily through Sunday, January 3rd, 2021

FREE!

The Historic Park City Snow Globe Stroll features nine interactive life-sized Snow Globes designed to represent everything there is to love about Park City. The Snow Globes will be placed throughout Park City’s Historic Main Street to allow for social distancing as visitors interact with the Snow Globes.

 

Heber

Ice Sculpture Exhibition 

Kohler Creamery

January 8 & 9, 10 am – 5 pm

Explore our local business community "crafted" in ice. The display will be free and open to the public to explore and vote for their favorite design. After exploring - warm up with a scrumptious grilled cheese, soup, or hot cocoa.

 

Green River | Rock Springs

Sweetwater Library

All of your favorite Library Events are now taking place live on Facebook at https://www.facebook.com/sweetlibraries/.

Blog

The Average Household Is Hit With Over 104 Cyber-Attacks A Month. Are You Protected?

Did you know the average person has more than ten internet connecting devices in their home, and this number is projected to gown to 13.6 by the year 2022? We are using more technology than ever, and by bringing more technology into the home, your chance of being exposed to a cyber threat increases.

According to the 2020 Comcast Cyber Health report, the most vulnerable devices in your home include laptops, computers, smartphones, and tablets, networked cameras, networked storage devices, and streaming video devices. Here are a few things you can do to make sure you and your family are protected:

  1. Use a router with AI Security

The landscape for cybersecurity services for the consumer is very focused on anti-virus, but technology has evolved so much that it’s not enough. The average home has so many more types of devices now, and each device has many attack surfaces, so securing the home requires new thinking. This is why All West trusts the Plume Superpod and app system.

Plume managed wi-fi is designed to adapt to all the different types of devices and threats, making it smarter than other security options.

(How Plume keeps you safe)

  1. Keep your router’s software updated

We all live busy lives, and sometimes the last thing you think about is the last time you updated your router software. Updates are important because it prevents hackers and new evolving threats from compromising your online security. An easy way to stay on top of updates is to choose a router with automatic updates. This way, your router can update and evolve as new online security threats arise.

  1. Create strong passwords and use multifactor authentication

When was the last time you changed or updated your password? Do you use the same password for everything?   A few things you can do to make your passwords more secure include:

-Don’t use personal information in your password or information used in security questions.

-Don’t make your password all the same case. Passwords varied with uppercase and lowercase letters, numbers, and special characters are much harder to guess.

-Don’t use the same password for multiple logins. If you do this, it makes it easier for hackers to access more of your accounts.

In addition to a strong password, we recommend using multifactor authentications to strengthen your online security.

  1. Don’t open links that look suspicious

You may have heard this before, but it one of the most common ways hackers can gain access to your information, don’t click suspicious links even if it is from someone you know. If a link looks suspicious, and you know the person who sent it, double check with them to make sure their account hasn’t been hacked.

Do you still have questions about your wi-fi security? Talk to one of our experts to make sure you are protected at 866.255.9378 or email help@allwest.com.

New Fiber

December Monthly Update

We love the holiday season, especially when we get to use our blazing fast internet to indulge in things like binging the entire Hallmark Christmas Movie series and using Zoom to chat with family and friends who live far away. But that's not all we've been up to this December; read below to find out more:

Completed Fiber

  • In Kemmerer, WY, we completed: 6th W Ave., 7th West Ave., Antelope Street, Canyon Road, Coulson Ave. & Circle, and Elk Street. Residents on these streets will be contacted soon for their install dates and times. If you have questions about your install, please call us at 866.255.9378.

  • In Coalville, UT, we completed 50 East, 100 East, 50 North, Railroad Rd., 100 North, and 200 East. Both Residents and businesses on these streets can now receive the fastest internet around with speeds up to 1 Gig.

 

Blogs

https://www.allwest.com/the-benefits-of-managed-wifi-and-why-it-matters/

https://www.allwest.com/how-all-west-goes-to-work-for-you-tv-channel-pricing/

Want to know what's happening at All West? Sign up for our email newsletter that is packed with helpful tech tips, special offers, news, and more.

Blog

2020 Year of Good Things

This year wasn't for naught. Like you, we had a laundry list of projects, travel plans, and goals that went flying out the window faster than toilet paper in mid-March. But, as we reflect on the new year, we are reminded of all the good things that did happen in 2020. And we bet if you look back on this weird year, you've got something to be proud of too.

This is our 2020 year of good things:

Blog

Is Hosted VoIP Right for Your Business?

If you are looking for more flexibility, lower operating and maintenance costs, and more features for your phone system—consider a Hosted VoIP solution. Or maybe you have multiple locations or are maintaining multiple phone systems—consolidate them into one VoIP solution to save time and money. Here are five other considerations in moving to a Hosted VoIP solution:

Grows with Your Business

  • This cloud-based solution means you can add new users easily and without any capital outlay or additional equipment. There is no limit to adding users, sites or features.

Employees Can Work from Anywhere

  • If your employees can access the internet, they can access their phones. They can send and receive calls, get voicemail, and adjust their phone settings as if they were in the office.

Lower Costs

  • There is no need for additional servers or equipment and All West offers Grandstream phones if you don’t have VoIP-ready phones.
  • All West maintains the system for you so there are no surprise maintenance, upgrade or replacement costs.

Full of Features

  • Features that are typically additional charges on your legacy phone system, come standard with Hosted VoIP solutions. Enjoy caller ID, call waiting, call forwarding, call transfer and voicemail without adding costs.
  • Be “seen” as a big business with auto attendant, menu-tree functions and more.
  • Use the “voice mail to email” feature to view your voice mails on a cell phone or other device.

We’ve Got You Covered

  • Your phones will be connected to our central data center, which is equipped with batteries and backup generators. So, even of the power goes out your phones stay up.
  • Maintenance updates will be done automatically, with little to no impact on your business.

Hosted VoIP solutions can be a very smart choice for small businesses. Hosted VoIP is flexible, scalable, low-cost and low-maintenance—and makes your business appear larger to callers.

For a free Hosted VoIP analysis, contact Phil Marchant or Bryce Gardner today. They will be happy to walk through how Hosted VoIP could be right for your business.

 

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