Please know that customer service representatives, for security reasons cannot take a credit card payment over the phone. BUT, there are a variety of ways to pay your All West bill:
— Call our secure Bill Pay line at 1-855-875-7164 to pay by debit/credit card. Make sure you have your account number handy.
— Pay via SmartHub. (Don’t have SmartHub? Want to know more? Check out “What is SmartHub” on this page.)
— Stop by one of our many offices and pay your bill in person — Monday – Friday 8:30 a.m. – 5:30 p.m.
— Drop your payment in the payment drop box 24/7. (Drop boxes are located by all office entrances.)
— Mail your payment to: PO BOX 31001-3129, PASADENA, CA 91110-3129
— Sign up for eBilling and AutoPay via SmartHub. — Go to “Billing and Payments” > Select “Auto Pay Program” > Click “Sign Up for Auto Pay”