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I have been trying to pay my bill by using your online service. The computer tells me that my address doesn’t match the address on my credit card.

The address you provide must match the name and address to which the credit/debit card was issued (billing address). This is not always your listed service address. When you are on the credit/debit card payment screen, change the address listed to the billing address associated with your credit card. Click submit when all the information has been entered to process the request. Nothing will be processed until the submit button is clicked.​